People build the business

While we continuously see investment in infrastructure, its equally important we keep seeing investment in people.

With the UK’s full fibre network continuously growing in a bid to provide ultrafast broadband to the UK population, it’s of equal priority to ensure we have the personnel capable of maintaining the system.


Professional development

Openreach‘s commitment to people, can be seen in its multi-million-pound learning centre which gives trainee engineers the opportunity to develop and exercise new skills as if they were out in the real world. Based in Wales, the training centre features a replica street built from scratch. The centre is also open to existing engineers as Openreach keeps an eye on continual professional development and providing long-term value to its employees.

The complex will allow participants to get a feel for installing new services inside customers homes and business premises while also offering the opportunity to climb telephone poles, work underground, build joints, make repairs and lay cables.

With a target of reaching 25 million homes and businesses by December 2026, the centre will play a crucial role in achieving this goal. More than 400,000 homes and businesses in Wales can already access the service but Openreach is committed to leaving no household behind. Records currently indicate there are over 160 apprentices across Wales with varying ages and cultural backgrounds however the centre can support up to 6000 engineers in a typical year.

The apprentices will support the provision of Openreach’s Fibre First programme. The programme aims to provide faster, more reliable and future proof Fibre to the Premises (FTTP) broadband technology to the masses. It’s estimated that by connecting the Welsh population to full fibre, we could see a £2B boost to the local economy on top of social and environmental benefits.

High speed internet is becoming a mere necessity in today’s age and Openreach’s proactive stance on providing it to the masses is a step in the right direction.

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