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Refund Policy

In case you change your mind

Core Network Group's Refund Policy

If you are not entirely satisfied with your purchase, we are here to help.


Returns

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received you’re returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item.

Shipping costs are non­refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

We advise using a tracked postal service when returning products over the value of £50 GBP

Contact Us

If you have any questions on how to return your item to us, please Get in Touch With Us

Request a call back

Call: 0330 124 9345

Enter your details to request a call back


 

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